Your privacy

1. Who I am

Drive With Joe is the trading name of Joe Bass, Approved Driving Instructor, based in Stowmarket, Suffolk. For privacy and data protection purposes, Joe Bass is responsible for the personal information described in this notice.

2. Information I collect

Depending on how you contact or use Drive With Joe, I may collect your name, email address, telephone number, enquiry details, lesson and booking information, payment records and other information you choose to provide when arranging or receiving driving tuition.

3. How I use your information

I use personal information to respond to enquiries, arrange and provide driving lessons, manage bookings and payments, communicate with pupils, deal with gift vouchers and customer service matters, maintain appropriate business records, and comply with legal, insurance, accounting and other obligations.

4. Lawful bases

Where applicable, I rely on the lawful basis appropriate to the activity. This may include taking steps at your request before entering into an agreement, performing a contract for driving tuition, complying with legal obligations, and legitimate interests such as responding to enquiries, administering the business and maintaining appropriate records. Where the law requires consent, I will ask for it.

5. Website enquiries and Formspree

If you use the enquiry form on this website, the information you submit is processed through Formspree so that your enquiry can be delivered to me and retained in the Formspree service. The form includes your name, email address, telephone number (if provided) and message. Formspree may process this information as a service provider on my behalf. You can read Formspree's own privacy information on its website.

6. Email, telephone and WhatsApp

If you provide contact details, I may use email, telephone, text message or WhatsApp to respond to an enquiry, arrange lessons and communicate about existing tuition or bookings. I will use these details for the purposes for which they were provided and as otherwise permitted by law.

7. Who I share information with

I only share personal information where necessary for the purposes described above or where I am legally required or permitted to do so. Depending on the circumstances, this may include service providers used to operate the business, such as Formspree for website enquiries, payment or accounting providers, insurers, professional advisers or public authorities.

8. How long I keep information

I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any period needed to provide tuition, deal with enquiries, resolve complaints, maintain business and accounting records, or meet legal, insurance and regulatory requirements. Retention periods may therefore vary depending on the type of information.

9. Keeping information secure

I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. No internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Your rights

Depending on the circumstances, UK data protection law gives you rights including access to your personal information, correction of inaccurate information, deletion in certain circumstances, restriction of processing, objection to certain processing, and data portability where applicable. You also have the right to complain to the Information Commissioner's Office if you believe your information has not been handled lawfully.

11. Cookies and similar technologies

This website does not use advertising or analytics cookies to track visitors. It uses ordinary website functionality and security technologies needed to operate the site and its enquiry form. If any future feature introduces non-essential cookies or similar tracking technologies, this notice will be updated and consent will be requested where required by law.

12. Third-party websites

This website contains links to third-party services and websites, including Google, Facebook, Instagram, TikTok, the Drive With Joe blog, the DVSA Ready to Pass? service and the ADINJC. Once you leave this website, the privacy practices of the third party apply. You should review their own privacy information where appropriate.

13. Changes to this notice

I may update this privacy notice from time to time to reflect changes to the business, website or legal requirements. The latest version will be published on this page.

Last updated September 2026.